Digital Product Refund Policy
How delivery issues, duplicate payments and refund requests are handled for Next Level Mindset digital products.
Digital products
E-books and downloadable files are delivered digitally after a verified successful payment. Because digital files can be accessed immediately, purchases are generally final once access has been successfully provided.
When we will review a refund
Contact us if you were charged more than once for the same order, if a payment was captured but the purchased files could not be delivered after reasonable troubleshooting, or if an incorrect amount was charged by our system.
Before requesting a refund
Please include your order number, payment reference and the email used during checkout. Never send card numbers, UPI PINs, OTPs or banking passwords.
Payment failures
If a payment fails or remains uncaptured, access is not granted. Banking reversals and refund timing can depend on the payment provider and your bank.
Contact
Email: nextlevelmindset970@gmail.com
This policy should be reviewed against applicable consumer law and your payment-provider obligations before launch.